Terms of service

Welcome to Xelvo. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

We strive to display our products, descriptions, and prices as accurately as possible. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Modify or discontinue products without prior notice.
  • Correct pricing or description errors at any time.
  • Limit or cancel orders at our discretion.

3. Orders

When you place an order, you agree that:

  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your order may be cancelled if fraud or unauthorized activity is suspected.

Once an order has been confirmed or shipped, changes or cancellations may not be possible.

4. Shipping

Delivery times are estimates and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

Xelvo is not responsible for delays caused by shipping carriers once an order has been dispatched.

5. Returns and Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of Xelvo and may not be copied, reproduced, or distributed without prior written permission.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to interfere with the security or operation of the website.
  • Upload or transmit harmful code, viruses, or malicious software.
  • Use our content without authorization.

8. Limitation of Liability

To the fullest extent permitted by law, Xelvo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting on this website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Xelvo
Email: shopxelvo@gmail.com
Phone: +92 300 8446990

We are committed to providing excellent customer service and will respond to your inquiries as soon as possible.